About Kiwikit Software
Engineered in Pune. Built for repair shops across India.
Kiwikit was created with a clear mission: to replace messy paper notebooks and complex, overpriced foreign software with a clean, dependable management system built specifically for Indian repair counters.
Our Background
Why we built Kiwikit
Across India, thousands of mobile and laptop repair shops are the backbone of digital connectivity. When a phone screen breaks or a laptop stops turning on, customers rely on local service centers to get them back to work.
Yet most repair shops still operate on paper registers, masking tape notes, and endless WhatsApp follow-ups. General accounting software (like Tally or generic billing apps) is built for retail shops and fails to manage IMEI history, technician queues, or repair stages.
We built Kiwikit to bridge this gap: software that understands what happens on a real repair workbench from the moment a phone is handed across the counter to the moment it is tested, billed, and collected.
Our Core Product Principles
- Honest Indian Pricing: Flat, transparent plans with no surprise setup fees or metered storage caps.
- Direct Human Support: Support available in Marathi, Hindi, and English directly via phone and WhatsApp.
- Zero Lock-in: Your data is yours. Export customer lists, job history, and financial ledgers whenever you need.
- Free Customer Data Migration: We help transfer old customer notebooks or Excel sheets free of charge on annual plans.
Data Security Architecture
How your business records stay protected
Your customer contacts, supplier rates, and daily turnover are your most sensitive assets. We engineer our cloud infrastructure with enterprise-grade data isolation:
Isolated Shop Databases
Every shop gets its own isolated database instance. Your customer data, phone numbers, repair revenue, and technician records never mix with anyone else's.
Daily AES-256 Encrypted Backups
Automated backups are encrypted with AES-256 standards every day. If a laptop in your shop crashes or is damaged, your business data remains safe and recoverable in seconds.
SSL Encryption & Optional IP Lock
Every connection uses modern SSL encryption. Growing shops can lock dashboard access to specific workshop IP addresses to prevent unauthorized remote logins.
Action-Level Roles & Permissions
Control exactly what each staff member sees. Counter operators can create job cards without seeing shop profit reports, and technicians only see jobs assigned to their queue.
Registered Office & Support
Get in touch with our team
Whether you are starting a new repair shop, migrating from paper registers, or looking for a multi-branch demonstration, our support team is available by phone and WhatsApp.