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Laptop & Computer Service Center Solution

Repair shop software built for laptop & PC service centres.

Laptops involve higher repair costs, customer accessories, and serial number tracking. Kiwikit gives you a structured workflow for serial number job cards, adapter/bag tracking, technician assignments, WhatsApp updates, and GST billing.

Device support

Laptop & PC

Serial number ready

Accessories

Checklist

Chargers, bags & cables

Job card limits

Unlimited

Permanent repair records

Billing

GST & Thermal

Estimates + advance receipts

Built for Laptop Workbenches

Tailored for computer service workflows

Laptop repairs require managing accessories like adapters, communicating estimates before ordering expensive parts, and keeping track of technician queues.

Serial Number & Past Repair History

Laptops don't use IMEIs. Kiwikit automatically adapts to Serial Numbers, allowing you to pull up previous customer service history, past repairs, and warranty status in seconds.

Accessories Handover Checklist

Record every item received with the laptop — power adapter, charging cable, carry bag, external mouse, or dongles. Avoid disputes when the customer returns for pickup.

Intake Condition Photos

Take quick photos of existing body scratches, hinge wear, chipped plastic, or display marks before repair. Protect your workshop against pre-existing damage claims.

Chassis Barcode Labels & Thermal Receipts

Print compact barcode label stickers for the laptop bottom base and 2-inch/3-inch thermal counter receipts with customer estimates and advance payments recorded.

Technician Assignment & Job Costing

Assign the laptop to specific bench technicians. Record replacement parts purchased from suppliers and calculate the true net profit per repair job.

WhatsApp Status Alerts & Live Tracking

Send automated WhatsApp notifications when diagnostic estimates are ready or when the laptop is repaired. Customers check live status via private tracking links.

Workshop Control

Never mix up customer laptops on the bench

When 15-20 black and silver laptops look identical on workbench shelves, hand-written paper tape comes off easily. With Kiwikit, stick a neat thermal barcode label directly on the bottom base.

  • One-click search by serial number, customer mobile number, or job card ID
  • Record estimated parts cost and labour charge for accurate repair margins
  • Collect advance payment at counter intake and deduct it automatically on final invoice
  • Print professional GST tax invoices for corporate clients and commercial repairs
Kiwikit Job Cards Dashboard showing search by serial number, technician queues, and repair status

Kiwikit Job Cards Overview — filter by status, technician, or search instantly by serial number.

Frequently Asked Questions

Questions about laptop repair software

Does Kiwikit support Serial Number tracking for laptops?

Yes. When you select 'Laptop' or 'Computer' as the device type on a job card, Kiwikit automatically configures the identifier field for Serial Numbers. You can search any past repair history or warranty by entering the device serial number.

Can we record handed-over accessories like chargers and bags?

Yes. Kiwikit includes an accessories checklist on every job card. You can record received items such as laptop chargers, power adapters, bags, wireless receivers, and external cables so there are never disputes at delivery.

Can I print thermal barcode labels to stick on laptops?

Yes. Kiwikit supports thermal barcode label sticker printers. You can stick a neat barcode sticker on the bottom chassis of the laptop, allowing any technician to scan or reference the job card instantly.

Can I generate GST invoices for commercial or corporate laptop repairs?

Yes. Kiwikit supports both GST and non-GST billing. You can add company GSTIN numbers, HSN/SAC codes, parts cost, and service charges with advance adjustments.

Related Repair Software Solutions

Also handling phone repairs? Check out our dedicated Mobile Repair Shop Software or explore our comprehensive Digital Job Card System. See all plan options on our Pricing page.

Run your laptop repair counter on one connected system

14 days free trial with every feature enabled. Unlimited job cards, serial number history, and WhatsApp alerts. No credit card required.